When something goes wrong with your Volkswagen, you want it repaired to the standard it was built to – not just made to look fine on the surface.
Autocare Accident Repair Centre is a manufacturer-approved VW specialist in Liverpool. We use original Volkswagen parts and follow the manufacturer’s own repair specifications, so the quality of the work holds up long after you’ve driven away.
We cover both bodywork and mechanical repairs, with a particular focus on road traffic accident repairs.
Our VW experts follow strict BSI 10125 standards to ensure optimal results. If you need help managing an insurance claim, we can handle that process on your behalf too.
Common repairs we carry out include:
Not sure if we cover your repair? Just give us a call and we’ll let you know.
As a Volkswagen Group Approved Bodyshop, every repair is completed using manufacturer-approved methods, genuine parts and approved materials. Once your repair is complete, you’ll receive a Volkswagen Group Repair Guarantee Certificate and be invited to take part in a Customer Experience Measurement (CEM) survey, giving you the opportunity to share your experience directly with Volkswagen Group.
We work across the Volkswagen range, including:
Call us on 0151 345 5800 and let us know you'd like to book your Volkswagen in.
We'll go over the issue so our technicians can point you toward the right repair and give you a clear idea of what's involved.
We'll arrange a time for you to bring the car in. Once it's ready, we'll give you a call to let you know.
Posted on Google Zeki Al-KhishaliTrustindex verifies that the original source of the review is Google. A positive experience regarding the repairs to my tuition vehicle, following an RTC. Great communication from Lindsey with updates, and a great experience with the driver Michael who collected and returned my vehicle. A great personality, and lovely representation of the company. The car came back cleaner than I'd given it, and looked as good as new following the repairs. Hopefully I never need you again - but I'd be happy to come back if I needed to!Posted on Google Meg BaganTrustindex verifies that the original source of the review is Google. I can’t thank the team enough for the work they carried out on my car. Following what had been a very stressful experience, they went above and beyond to help. From the very beginning, they were honest, professional and kept me updated throughout the process. Most importantly, they never messed me about and always did exactly what they said they would do. The quality of the repair is outstanding, and when I collected the car I was genuinely amazed at how good it looked. The workmanship and attention to detail are fantastic. The car looked brand new. Lindsey and the rest of the team were incredibly helpful and made a difficult situation so much easier to deal with. Nothing was ever too much trouble, and I always felt looked after as a customer. One of the team members even fitted a dash camera for me, giving me extra reassurance and peace of mind so that I hopefully never find myself in the same situation again after a crash. I would highly recommend them to anyone needing vehicle repairs. Thank you again to the whole team for going the extra mile – it is very much appreciated.Posted on Google Shaune SieleyTrustindex verifies that the original source of the review is Google. Very quick and efficient servicePosted on Google Lee CarruthersTrustindex verifies that the original source of the review is Google. Great experience, work completed quickly and to a high standard Staff were all polite and really helpful Great communication throughoutPosted on Google Paul JohnsonTrustindex verifies that the original source of the review is Google. Great driver very efficient and friendlyPosted on Google Ian MorrisTrustindex verifies that the original source of the review is Google. Absolutely outstanding service. Professional from the beginning. I would highly recommend for any Tesla-approved body work you need.Posted on Google Bethany SmithTrustindex verifies that the original source of the review is Google. I cannot recommend this place enough! Excellent repairs, friendly team, and genuine honest advice ✨ When I had my first car accident, my insurance wanted to send my car to a place with a 1 star rating and 3+ month wait for ‘repairs’. Since I’d never dealt with this before, I rang Autocare Accident Repair Centre in a bit of a panic really, unsure what to do, and whether I was even allowed to send my car elsewhere for repairs. I spoke to David on the phone and he was so incredibly helpful. He talked me through the process and gave me actual honest advice which, after speaking to my insurance and some other garages, was a very welcome and refreshing change. I didn’t have to chase them for updates. I was kept informed every step of the way by the lovely Lindsey, who’d send regular texts or call me when the status of my car changed. When I first spoke to my insurance, I was left feeling incredibly anxious about the whole process. David, Lindsey and the team at Autocare Accident Repair Centre took the stress away completely. I now have my car back, after a very speedy repair process. Happy to say, she looks just as good as new! They even put a new battery in my key fob, which had been dead way before the car arrived to them. It’s the small things like this that show how caring and genuine the team truly are. I hope I’ll never need their services again, but if I do, I know I can rely on them. Thank you to everyone at Autocare Accident Repair Centre!!!Posted on Google Chamindu ArachchigeTrustindex verifies that the original source of the review is Google. I cannot recommend Autocare Accident Repair Center highly enough. My Lexus CT200h Takumi F Sport was recently involved in an accident, and the car was sent to them via a third-party insurance claim. From start to finish, the experience was seamless and stress-free. • Flawless Repair Quality: The Takumi F Sport has specific styling and a high-end finish, and I was worried about it looking "pre-loved" after the repair. I needn't have worried—the workmanship is to an excellent standard. It looks brand new, with perfect paint matching and panel alignment. • Impressive Turnaround: Having a car out of action is a huge inconvenience, but Autocare handled the job with incredible speed without cutting any corners. I was shocked at how quickly I got my keys back. • Proactive Communication: Autocare provided frequent, proactive updates throughout the entire process. I always knew exactly what stage the repair was at, which gave me total peace of mind. If you want your vehicle restored to factory standards by a team that actually values customer service, this is the place to go. I would definitely ask for Mike to pick your car and drop it off, he’s the best driver! Thank you, Autocare, for getting my Lexus back on the road in style!Posted on Google Fiona Mc CORMACKTrustindex verifies that the original source of the review is Google. I had a great experience with this workshop while my Audi Q7 was in for repairs. Unfortunately, a part needed for the job was on back order, which was completely out of their control. Despite that, they kept me regularly updated throughout the process, which I really appreciated, it made the wait much easier. Now that I’ve got the car back, it’s running perfectly and feels as good as new. The quality of the work is clear, and I’m really pleased with the outcome. I wouldn’t hesitate to recommend this workshop to anyone, and I’ll definitely be using them again in the future.
We’re less than a five-minute drive from the Hill Dickinson Stadium, easily reachable whether you’re travelling from Bootle, Liverpool City Centre or further afield.
Autocare Accident Repair Centre, 9 Forge St, Liverpool L20 8PY
Need a VW specialist in Liverpool? Whether you’ve been in an accident or something’s not quite right with the car, we’re here to help. Call us on 0151 345 5800 or fill out the form below and we’ll get back to you.